We visited our client Potel Torres Transportes S.L.
We traveled to Galicia to spend some time with Manuel Potel and present the latest developments, share ideas and tell us how FlotasNet has helped his business.
At the beginning of February, we traveled to Galicia to visit a client of our service FlotasNet. Potel Torres Transportes, S.L., located on the periphery of Santiago de Compostela, is a company specialised in carrying out refrigerated transport work in Spain, the United Kingdom and Ireland.
To achieve this, they have a large fleet of vehicles, modern and totally suitable for the work they do, as well as professional drivers with many years of experience developing this type of service.
They work every day with the objective of satisfying the needs of their clients, so they offer them an integral and totally personalized service according to their needs, requirements and demands. They want their customers to be happy with the service and to trust them again for the next refrigerated transports they need, so they put all their efforts in achieving this and did not doubt in using FlotasNet to improve the service and reliability towards their customers.
During this visit we met with Manuel Potel in order to discuss several issues:
- Show the new developments of the platform
- Teach how to improve the service you give to their customers by scaling up the FlotasNet service
- Share ideas and identify needs to try to solve them
- Interview Manuel Potel to tell us about his experience with Fagor Electrónica and how FlotasNet has helped him to improve his company.
The commercial manager of the Project, José Elpidio Portela, did not want to miss the interview.
How was Potel Torres Transportes SL born? (Manuel Potel)
"Since I was a child I have always been a fan of trucks, I started as a driver and with effort we have grown little by little. Since 2001 we started with one unit, until today we have 22 units."
How was the relationship between FlotasNet and Potel Torres Transportes born? (José Elpidio Portela)
"Visiting the companies in the area, we met Potel, we presented our fleet management system, they found it interesting and that´s when the first installations were made and the relationship Potel - FleetNet was born"
What were Potel Torres Transportes´ needs? (José Elpidio Portela)
"Firstly, to be able to locate their vehicles, to know in real time all the information of their fleet, to be able to give information to their clients and from there, the project grew in order to know how their vehicles were being used in terms of efficiency and to be able to get to know today how the vehicles are being driven by the drivers".
How has FlotasNet helped you? (Manuel Potel)
"We have saved time in calling drivers, which has allowed us to know the exact points of each vehicle, to know the type of driving of each driver, etc. All in all a very valuable tool."
What functionalities would you highlight in FlotasNet? (Manuel Potel)
"The tracking system, the driver efficiency system and the CANBUS system for fuel consumption and driver efficiency."
How do you evaluate Fagor Electronica and the attention received? (Manuel Potel)
"Always attentive and willing to solve problems, to collaborate with details that I do not see in the application and always providing solutions and ideas to try to improve. An attentive, good company always available, a 10 overall."