Welcome to the era of the connected vehicle
Fagor Electrónica connects vehicles, drivers, companies, manufacturers, etc. to enable decision making. Information is essential.
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A business Intelligence platform to maximise your business
SmartData Car® is a Business Intelligence platform that maximises the business of OEMs, auto body builders, rending/rending companies, etc., increasing the sale of vehicles, spare parts and services and offering a unique positioning.
The complexity of the market requires different and increasingly sophisticated solutions to OEMs, auto body builders, renting/leasing companies, etc.
- How can I increase sales (vehicles and after-sales) based on knowledge of the vehicle, customer and market?
- How can I differentiate my product through high-value services in a complex and competitive environment?
SmartData Car® offers you a portfolio of services that are built on vehicle connectivity. All this is made while guaranteeing the return on investment of our customers and offering an end-to-end solution.
SmartData Car allows you to build a wide range of services around the vehicle’s connectivity, including location, driving habits, alarms, etc.
Through this platform, OEMs, auto body builders, leasing companies, etc. can access real-time information at all times.
SmartDataCar serves the customer as a commercial tool to increase sales and build loyalty over time. Closer relationships are established, with a much more complete service experience
SmartData Car allows you to optimise the maintenance service, detect future problems, schedule appointments with the workshop, provide remote assistance, and manage resources, services, and consumables – in short, endless actions related to vehicle maintenance…
IMPROVE AFTER-SALES REVENUE
These actions allow customers to maximise after-sales revenue, improving efficiency and quality of service and generating high value-added services.
SmartData Car® allows you to differentiate your product through high-value services in a complex and competitive environment
Smart Data Car® platforms
(Pre)-sale maximisation Vehicle, service and component/accessory
- Sales planning
- Get ahead of the vehicle replacement customer needs
- Understand in depth the types of final consumers and the specific needs of each group.
- Information on the use of the vehicle to optimise sales strategy and offer customised advice (vehicle, extras, etc.)
- Generate other specific sales opportunities
- Bring the OEM/Licenser channel closer to the distributor. Have more information and better control the process and promote better communication with the dealer
- Special sales
- Vehicle choice and use consulting
- Information to optimise maintenance service, remotely detect problems with a given part, reset systems, perform predictive maintenance, etc.
- Provide remote assistance
- Maintenance monitoring and location
- Information for guarantee management
- Cross selling of products and services
- Information to improve vehicle design
- Analysis of the geographical distribution of the network of workshops and technical services
- Advanced management of resources, services and consumables
- Reporting platform
- Trailer history booklet
- Control panel
- Telematics call centre
- Telematics management
- OEM team training
- Fleet efficiency optimisation and driving assistance service
- Increase productivity
- Optimise customer service
- Improved information
- Compliance with regulations
- Improved traceability
- Improved Communication
- Ensure Security
- Enhance Maintenance
- Insurance risk analysis
- Theft reporting
- Sophisticated and transparent second-hand sale
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